Case Study: Groundbreaking Performance Metrics Generated for Clients in 2021

2021 was a fast year for growth at DM Digital. Not only did we see massive success at our own agency, but generated a mass amount of growth for our clients as well - not to mention groundbreaking performance metrics.

Our success didn’t just come for one specific industry either. We saw a massive increase in metrics for E-Commerce brands, nonprofits, B2B, and DTC. Our results were also not limited to only one platform, but covered every channel from SEO to PPC (pay-per-click), Facebook Ads to email marketing, and online sales to lead generation.

Here are our Top 10 groundbreaking results we generated for clients in 2021:

1. Average ROAS of 550% across all clients

2. Top ROAS over 850%

3. Increased website traffic by 900% (Q1 to Q4)

4. Reduced marketing costs (cost per customer acquisition) by over 40%

5. Increased average transaction value by over 20%

6. Increased conversion rates by over 35%

7. Revenue growth of over 300% across all clients (Q1 to Q4)

8. Increased blog subscriptions (organic leads and email list) by over 1,600%

9. Increased daily impressions on Google by over 1,200% (Q1 to Q4)

10. Increase organic keyword rankings by over 75%

Not only did our clients see an uptick in revenue, but they also saw a dramatic increase in online engagement. The majority of our clients were able to nearly double their followings on social media, allowing us to accumulate more insight and data into who their ideal customer is and how to best engage with them.

Our clients saw reduced marketing costs, increased transaction value, more website traffic, more conversions (sales and leads alike), and much higher return in 2021.

While we were able to produce incredible, tangible results for our clients, I think it’s even more telling to note that we were able to retain over 95% of our clientele from the end of 2020 to the start of 2021. While we believe that our results speak for themselves, our client retention rate shows us that our results are so consistent, our clients are loyal to us year after year.

Our success in 2021 would not have been possible without our clients, so we thank each and every one of them for their support, loyalty, and commitment to success!